SHIPPING
Every blanket and scarf is made-to-order and will ship within 5 business days from our facility in New York. You will receive a notification with a tracking number.
Shipping Within the US (Fedex/UPS/USPS)
- Standard/Ground (2-7 business days): Free
- Expedited (2 business days): $10
- Express (1 business day): $20
Shipping to Canada (Fedex/UPS/USPS)
- 1 Blanket: $10
- 2 Blankets: $20
- 3 Blankets or more: $30
International Shipping (DHL/Fedex):
- 1 Blanket: $20
- 2 Blankets: $30
- 3 Blankets or more: $40
RETURNS
We want you to love your new blanket, but we understand that sometimes things don't work out. That's why we offer free returns and exchanges within 15 days of receipt in the US.
For international orders, we also offer returns and exchanges, but customers are responsible for the cost of returning the item. We want all of our customers to feel confident and happy with their purchase, no matter where they are in the world.
All personalized blankets are final sale.
To start a return, you can contact us at info@biquette.com. Once your request is accepted, we’ll send you a return shipping label, for you to drop the package at your nearest UPS Store (or Fedex Store).
